Beneficiaries Page image

The BCMP is here to help you manage your healthcare.
Toll-Free Phone: 1-833-921-1899 (8 a.m. – 5 p.m. ET)
TTY Phone: Dial 711 and ask to dial 1-833-921-1899
Find Your Regional Beneficiary and Family Centered Care
Quality Improvement Organization (BFCC QIO) here

Being a caregiver is hard work. It is important that family members/caregivers look after themselves as well as the beneficiary. The following links provide examples of information available from the BCMP about your loved one’s illness, as well as resources for family member/caregiver support.

Caregiver Support

Coronavirus Disease 2019 (COVID-19)


Healthcare Coverage, Assistance, and Resources


Speaking with a doctor about your family member’s healthcare needs can be difficult. Clear and open conversation is the best way to help your loved one and their doctor make smart choices about a person’s healthcare needs and preferred treatments. The following resources are examples of information the BCMP can share to help guide you when talking to a doctor about your loved one’s healthcare needs.

Finding and Talking to a Doctor