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The BCMP is here to help you manage your healthcare.
Toll-Free Phone: 1-833-921-1899 (8 a.m. – 5 p.m. ET)
TTY Phone: Dial 711 and ask to dial 1-833-921-1899
Find Your Regional Beneficiary and Family Centered Care
Quality Improvement Organization (BFCC QIO) here

The Agency for Healthcare Research and Quality (AHRQ) Health Literacy Universal Precautions Toolkit can help providers increase patient understanding of health information. According to the AHRQ, only 12% of U.S. adults have the health literacy skills needed to manage the demands of our complex healthcare system. Stress and illness can further reduce a person's health literacy skills. The information provided in the AHRQ Health Literacy Universal Precautions Toolkit offers evidence-based guidance to promote better understanding by all patients. Click here to access the tool.

*The Beneficiary Care Management Program cannot guarantee and is not responsible for the accessibility of external websites or external resources.