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The BCMP is here to help you manage your healthcare.
Toll-Free Phone: 1-833-921-1899 (8 a.m. – 5 p.m. ET)
TTY Phone: Dial 711 and ask to dial 1-833-921-1899
Find Your Regional Beneficiary and Family Centered Care
Quality Improvement Organization (BFCC QIO) here

Check out the following resources to assist you and your loved one’s care management path:

The CDC developed a new tool to assist older adults to plan for potential changes in mobility – called the MyMobility Plan. It includes practical steps on how to make a plan to stay independent, how to stay safe at home, and how to stay mobile in the community. Learn more and create a plan here.

CMS provides person-friendly access to information about Medicare on the website. Click here to access the homepage. For healthcare-related help, click on the “Manage Your Health” link at the top of the homepage or click here.

Being a caregiver is hard work. It is important that family members/caregivers look after themselves as well as the beneficiary. The following links provide examples of information available from the BCMP for family member/caregiver support when dealing with your loved one’s specific clinical condition.

The National Cancer Institute’s “Caring for the Caregiver” offers support for cancer caregivers. Download the brochure here.

The Centers for Disease Control and Prevention (CDC) Alzheimer’s Disease and Healthy Aging website offers tips and resources that can help you with “Caring for Yourself When Caring for Another.”

Did you know that your Medicare Part B (Medical Insurance) covers outpatient diabetes self-management training (DSMT) if you’ve been diagnosed with diabetes? DSMT teaches you to cope with and manage your diabetes. The program may include tips for eating healthy, being active, monitoring your blood sugar, taking drugs, and reducing risks. You must have a written order from your doctor or qualified non-doctor practitioner. Click here to learn more about the Medicare Diabetes Self-Management Program.

CMS Care Compare Empowers Patients when Making Important Healthcare Decisions

Improved tool makes it easier for patients to find important information when shopping for healthcare services

The Centers for Medicare & Medicaid Services (CMS) has launched Care Compare, a streamlined redesign of eight existing CMS healthcare compare tools available on Care Compare provides a single user-friendly interface that patients and caregivers can use to make informed decisions about healthcare based on cost, quality of care, volume of services, and other data. With just one click, patients can find information that is easy to understand about doctors, hospitals, nursing homes, and other healthcare services instead of searching through multiple tools.

To access the new Care Compare website, click here.

Trump Administration Encourages Reopening of Healthcare Facilities

New recommendations provide guidance to health systems and patients as COVID-19 cases decline

Under the direction of President Trump, the Centers for Medicare & Medicaid Services (CMS) released a guide for patients and beneficiaries as they consider their in-person care options. During the height of the pandemic, many healthcare systems and patients postponed non-emergency, in-person care in order to keep patients and providers safe and to ensure capacity to care for COVID-19 patients. As states and regions across the United States see a decline in cases of COVID-19, CMS is providing these recommendations to ensure that non-emergency healthcare resumes safely and that patients are receiving needed in-person treatment that may have been postponed due to the public health emergency.

The new patient guide can be found in English here and in Spanish here.

COVID-19 Testing Information

There are two kinds of tests available for COVID-19: viral tests and antibody tests.

  • A viral test tells you if you have a current infection.
  • An antibody test tells you if you had a previous infection.

Click here for general information about COVID-19 testing.

Click here for information about viral testing.

Click here for information about antibody testing.

New From Coverage to Care Resources on COVID-19

The Centers for Medicare & Medicaid Services’ (CMS’) From Coverage to Care (C2C) initiative has released two new resources focused on coronavirus and health coverage. View the resources below:

Coronavirus and Your Health Coverage: Get the Basics here.

Stay Safe: Getting the Care You Need, at Home here.

*The Beneficiary Care Management Program cannot guarantee and is not responsible for the accessibility of external websites or external resources.